YOUR BRAND NEEDS
AN OPERATIONS TEAM.
NOT ANOTHER AGENCY.
LCL3 embeds directly inside your eCommerce stack as fractional executives. We work inside your Slack, run your systems, and operate like we own it.
OUR SERVICES
“Minding your business is our business.”
01 / 08
FRACTIONAL OPERATIONS LEADERSHIP
C-suite operational expertise, embedded directly in your team. No full-time hire. No ramp-up. Just execution from day one.
- Fractional CMO / COO support
- Cross-functional team management
- P&L ownership and reporting
- Roadmap strategy and sprint execution
- Board-level reporting and investor prep
02 / 08
SUPPLY CHAIN & FULFILLMENT
We place, negotiate, and manage your 3PL, warehousing, and shipping relationships — ShipStation, ShipHero, Cin7, and beyond — so you never have to. On-time. On-spec. On-budget.
- 3PL vetting and placement
- SLA negotiation and enforcement
- Inbound and outbound optimization
- Freight and carrier management
- Inventory reconciliation
03 / 08
SYSTEMS & TECH STACK MANAGEMENT
Your full stack — Slack, Monday, Gorgias, Shopify, Klaviyo, and everything between — connected and working together. Fewer tools. More output.
- Tech stack audit and optimization
- Klaviyo flow architecture
- ShipHero and 3PL integration
- Monday.com ops setup
- Custom automation builds
04 / 08
CX OPTIMIZATION
Fewer tickets. Faster resolutions. Customers who come back. We rebuild your support operations from the inbox up.
- Gorgias setup and optimization
- Macro and automation library
- CSAT monitoring and improvement
- Returns and exchange flow design
- Support team training and SOPs
05 / 08
CHANNEL & MARKETPLACE MANAGEMENT
Amazon, retail, wholesale, or whatever channel your customers are already in — run like a channel, not a chore.
- Seller Central account management
- Listing creation and optimization
- FBA / FBM logistics and prep
- Amazon advertising management
- Marketplace expansion (Walmart, TikTok Shop)
06 / 08
WEBSITE & DIGITAL PRESENCE
Sites and storefronts that convert, built and maintained without you managing a developer. We audit, test, and iterate until numbers move.
- Full-funnel conversion audit
- Landing page and PDP optimization
- A/B testing design and analysis
- Checkout flow improvements
- App stack cleanup and integrations
07 / 08
AI-ENABLED WORKFLOWS & AUTOMATION
Custom AI agents, chatbots, and automations built into how you already work — ChatGPT, Claude, Grok, n8n, and our own Viktor AI, wired into your operation, not bolted on.
- Custom AI agent design and deployment
- Chatbot and support automation
- Workflow automation builds (n8n and beyond)
- ChatGPT / Claude / Grok integration
- Internal ops copilots, built like Viktor AI
08 / 08
BRAND GROWTH & MARKET EXPANSION
Launch new channels, break into new markets, deploy new brand and merch programs, and scale what is already working. We execute the plan — you own the results.
- New channel strategy
- Retail partnership development
- B2B and wholesale channel development
- International market entry
- New SKU and category launches
Fractional Operations Leadership
C-suite operational expertise, embedded in your team — no full-time hire required.
Supply Chain & Fulfillment
We place, negotiate, and manage your 3PL, warehousing, and shipping relationships so you never have to.
Systems & Tech Stack Management
Slack, Monday, Gorgias, Shopify, Klaviyo — your full stack talking to each other, hands-free.
CX Optimization
Fewer tickets, faster resolutions, and customers who come back.
Channel & Marketplace Management
Amazon, retail, wholesale, or whatever channel your customers are already in — run like a channel, not a chore.
Website & Digital Presence
Sites and storefronts that convert, from landing page to checkout, built and maintained for you.
AI-Enabled Workflows & Automation
Custom AI agents and automations — ChatGPT, Claude, Grok, n8n, and our own Viktor AI — wired into how you work.
Brand Growth & Market Expansion
Launch new channels, deploy new brand and merch programs, and scale what is already working.
CERTIFIED PARTNERS & PLATFORM EXPERTS
THE LCL3 APPROACH
“The secret of getting ahead is getting started.”
— MARK TWAIN
We don’t just consult — we embed. LCL3 provides fractional eCommerce leadership that operates like an in-house executive team, built for brands that want to scale without the bloat.
The problems you’re facing today require fresh perspective, deep expertise, and relentless execution. That’s exactly what we bring.
A FEW OF OUR REFERENCES
“Great things are never done by one person. They are done by a team of people.”
— STEVE JOBS
BRANDS THAT TRUST LCL3
WORD ON THE STREET
FEATURED WORK
“Results speak louder than proposals.”
— LCL3
READY TO SOLVE
YOUR PROBLEMS?
Let’s talk about what’s holding your brand back — and how we fix it.
Contact
Call or Text Us: (470) 447-0496
info@lcl3.com
Find
44 Milton Ave
Alpharetta, GA 30009
Alpharetta Business Association Member
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