Your Business Needs
An Operations Team.
LCL3 embeds inside your business as your operations team. We work inside your Slack, build your systems and AI agents, and run them like we own it.
Book a Strategy Call›
your Slack, not another agency.
Trusted by ecommerce and service based businesses across the world.
ChatGPT
Figma
Notion
ChatGPTFigmaNotionWe're not an agency.
We're your ops team.
No decks that collect dust. We embed in your stack, build the systems and run them alongside you, people and AI agents working as one team.
About LCL3Everything you need to
run your business.
AI agents, systems, store, customer service and supply chain, all under one roof.
AI Agent Setups
Custom AI agents that handle order updates, inbox triage, reporting and repetitive ops work, so your team focuses on growth.
SOPs & Operations Flows
We map how your business actually runs, then turn it into clean SOPs, workflows and boards your team can follow.
Shopify Store Management
Day-to-day store management, updates, apps and fixes, handled by operators who know ecommerce inside and out.
Customer Service Setups
Helpdesk setup, macros, help centers and response flows that keep customers happy without burning out your team.
Supply Chain Setup & Management
Inventory, 3PL, fulfillment and vendor coordination built into systems that scale with your order volume.
Klaviyo Management
Flows, campaigns and segmentation managed every month so email and SMS keep driving revenue.
Packages
Transparent monthly pricing. Custom options available.
Systems Starter
Best for businesses doing $20K to $100K/month.
- AI agent setup for one core workflow
- Shopify store management and fixes
- Klaviyo core flows plus monthly upkeep
- Ops audit and workflow map
- Starter SOP library (top 5 processes)
- Slack channel plus Monday.com board
Operations Engine
Best for businesses doing $100K to $500K/month. Includes everything in Starter, plus:
- AI agents across departments, tuned monthly
- Full SOP building and flow design
- Customer service setup and management (Gorgias)
- Klaviyo campaigns, segments and lifecycle
- Supply chain setup (inventory, 3PL, ShipStation/Cin7)
- Weekly ops call
Fractional Ops Director
Best for businesses doing $500K+/month. Includes everything in Engine, plus:
- Dedicated fractional operations director
- Custom AI agent fleet and automations
- Ongoing supply chain and vendor management
- Systems integrations (ERP, CRM, 3PL)
- Team training on SOPs
- Quarterly roadmap and priority support
Not a one-man show
Book a Strategy Call
30 minutes on what's broken and what we'd run first. No pitch deck.
LCL3 Team
Free 30-Minute Strategy Session
Bring the ops mess: stack, customer service, supply chain, whatever's leaking. We'll spend 30 minutes on what's broken and what an embedded team would run first.
“The LCL3 team has been an absolute game-changer for our eCommerce operations. Their expertise in Shopify, in-house fulfillment operations, and automation has delivered 99%+ accuracy across high-volume orders while streamlining our entire supply chain and back-office processes. Professional, proactive, and genuinely invested in our success, they feel more like an extension of our own team than a vendor. I highly recommend them to any brand looking to scale efficiently.”
“Chris and his team were a delight to work with. They were on time, knowledgeable, and went above and beyond the project scope. I highly recommend for any of your systems needs.”
“Chris listened, documented, proposed, and executed the plan we needed. They really helped to streamline our customer service and we are already noticing results. We actually hired him and his team for another larger project now.”
“Christopher went above and beyond. The quality of his work was professionally excellent, and he finished faster than expected. His communication was quick, clear, and he was easy to work with. I’d recommend him without hesitation.”
“Chris did an excellent job helping us understand our ecommerce strategy and all the best-in-class tools needed to build and scale it. Highly recommend.”
“Extremely professional, very trustworthy team of experts and great problem solvers that can tackle pretty much any technical challenge brought to them.”
Small dog. Big stack.
Hot Sauce leads our AI agents, working 24/7 on uploads, flows, SOPs and the busywork your team should never touch.
Meet the pack →
YOUR BRAND NEEDS
AN OPERATIONS TEAM.
NOT ANOTHER AGENCY.
LCL3 embeds inside your business as your operations team. We work inside your Slack, run your systems, and operate like we own it.
Seven tools.
None of them talking.
Shopify, Klaviyo, Gorgias, ShipStation, Monday, Slack, Amazon. Each one works. Together they leak time, orders and money.
The 3PL missed SLA again.
Nobody noticed for a week.
No one owns the relationship, so the numbers own you. Late inbound, wrong picks, chargebacks you find in the P&L.
You are the founder.
And the ops department.
An agency sends decks. A full-time COO costs six figures and six months. You need someone in your Slack on Monday.
OUR SERVICES
“Minding your business is our business.”
01 / 08
FRACTIONAL OPERATIONS LEADERSHIP
C-suite operational expertise, embedded directly in your team. No full-time hire. No ramp-up. Just execution from day one.
- Fractional CMO / COO support
- Cross-functional team management
- P&L ownership and reporting
- Roadmap strategy and sprint execution
- Board-level reporting and investor prep
02 / 08
SUPPLY CHAIN & FULFILLMENT
We place, negotiate, and manage your 3PL, warehousing, and shipping relationships — ShipStation, ShipHero, Cin7, and beyond — so you never have to. On-time. On-spec. On-budget.
- 3PL vetting and placement
- SLA negotiation and enforcement
- Inbound and outbound optimization
- Freight and carrier management
- Inventory reconciliation
03 / 08
SYSTEMS & TECH STACK MANAGEMENT
Your full stack — Slack, Monday, Gorgias, Shopify, Klaviyo, and everything between — connected and working together. Fewer tools. More output.
- Tech stack audit and optimization
- Klaviyo flow architecture
- ShipHero and 3PL integration
- Monday.com ops setup
- Custom automation builds
04 / 08
CX OPTIMIZATION
Fewer tickets. Faster resolutions. Customers who come back. We rebuild your support operations from the inbox up.
- Gorgias setup and optimization
- Macro and automation library
- CSAT monitoring and improvement
- Returns and exchange flow design
- Support team training and SOPs
05 / 08
CHANNEL & MARKETPLACE MANAGEMENT
Amazon, retail, wholesale, or whatever channel your customers are already in — run like a channel, not a chore.
- Seller Central account management
- Listing creation and optimization
- FBA / FBM logistics and prep
- Amazon advertising management
- Marketplace expansion (Walmart, TikTok Shop)
06 / 08
WEBSITE & DIGITAL PRESENCE
Sites and storefronts that convert, built and maintained without you managing a developer. We audit, test, and iterate until numbers move.
- Full-funnel conversion audit
- Landing page and PDP optimization
- A/B testing design and analysis
- Checkout flow improvements
- App stack cleanup and integrations
07 / 08
AI-ENABLED WORKFLOWS & AUTOMATION
Custom AI agents, chatbots, and automations built into how you already work — ChatGPT, Claude, Grok, n8n, and our own Viktor AI, wired into your operation, not bolted on.
- Custom AI agent design and deployment
- Chatbot and support automation
- Workflow automation builds (n8n and beyond)
- ChatGPT / Claude / Grok integration
- Internal ops copilots, built like Viktor AI
08 / 08
BRAND GROWTH & MARKET EXPANSION
Launch new channels, break into new markets, deploy new brand and merch programs, and scale what is already working. We execute the plan — you own the results.
- New channel strategy
- Retail partnership development
- B2B and wholesale channel development
- International market entry
- New SKU and category launches
Fractional Operations Leadership
C-suite operational expertise, embedded in your team — no full-time hire required.
Supply Chain & Fulfillment
We place, negotiate, and manage your 3PL, warehousing, and shipping relationships so you never have to.
Systems & Tech Stack Management
Slack, Monday, Gorgias, Shopify, Klaviyo — your full stack talking to each other, hands-free.
CX Optimization
Fewer tickets, faster resolutions, and customers who come back.
Channel & Marketplace Management
Amazon, retail, wholesale, or whatever channel your customers are already in — run like a channel, not a chore.
Website & Digital Presence
Sites and storefronts that convert, from landing page to checkout, built and maintained for you.
AI-Enabled Workflows & Automation
Custom AI agents and automations — ChatGPT, Claude, Grok, n8n, and our own Viktor AI — wired into how you work.
Brand Growth & Market Expansion
Launch new channels, deploy new brand and merch programs, and scale what is already working.
CERTIFIED PARTNERS & PLATFORM EXPERTS
THE LCL3 APPROACH
“The secret of getting ahead is getting started.”
— MARK TWAIN
We don’t just consult — we embed. LCL3 operates like an in-house operations team, built for businesses that want to scale without the bloat.
The problems you’re facing today require fresh perspective, deep expertise, and relentless execution. That’s exactly what we bring.
A FEW OF OUR REFERENCES
“Great things are never done by one person. They are done by a team of people.”
— STEVE JOBS
BRANDS THAT TRUST LCL3
WORD ON THE STREET
FEATURED WORK
“Results speak louder than proposals.”
— LCL3
READY TO SOLVE
YOUR PROBLEMS?
Let’s talk about what’s holding your business back — and how we fix it.
Contact
Call or Text Us: (470) 447-0496
info@lcl3.com
Find
44 Milton Ave
Alpharetta, GA 30009
Alpharetta Business Association Member
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